{"id":291,"date":"2022-12-20T08:24:29","date_gmt":"2022-12-20T08:24:29","guid":{"rendered":"https:\/\/swiftyclean.wpenginepowered.com\/?page_id=291"},"modified":"2024-05-05T13:57:49","modified_gmt":"2024-05-05T03:57:49","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/swiftyclean.com.au\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t
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Swifty Clean Privacy Policy<\/span><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Swifty Clean ensures that information stored within the infrastructure of Swifty Clean is at all times secure and dealt with in accordance with relevant privacy laws. This applies to both personal information collected from Swifty Clean clients pursuant to the Swifty Clean Privacy Policy (immediately following this statement and as displayed on our website) and also to any information stored on our servers by Swifty Clean clients.<\/span><\/p>

Swifty Clean will at all times endeavor to act in the best interests of our clients, and we are committed to ensuring the safety and privacy of all information held within our company.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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1. Introduction<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The protection of privacy of those using our services is very important to Swifty Clean and we have implemented policies and procedures to ensure this protection. This Privacy Policy explains what kinds of client information we retain, how it may be used or disclosed, who we might share information with (including when we might send your information overseas), and your rights in relation to the information we collect, including how you can complain about a breach of your privacy.<\/span><\/p>

The provision of personal information assists Swifty Clean to deliver a more personalised service to you, and it is for this primary reason that we make information related requests.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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2. Collection of Information<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We will not collect information in any way other than as set out in this Privacy Policy. The following information may be collected by Swifty Clean:<\/span><\/p>

  • User\u2019s name and contact details (including postal address, telephone & fax numbers and email addresses);<\/span><\/li>
  • Credit Card or bank account details of users wishing to pay their account via credit card or direct debit; and<\/span><\/li>
  • Other details relating to the person, company or organization.<\/span><\/li><\/ul>

    Swifty Clean collects information from users when information is:<\/span><\/p>

    • Entered by users online via our website;<\/span><\/li>
    • Faxed or emailed to our offices;<\/span><\/li>
    • Sent via conventional post; and<\/span><\/li>
    • Collected over the telephone.<\/span><\/li><\/ul>

      Except as outlined in this Privacy Policy:<\/span><\/p>

      Swifty Clean is the sole user of the information collected from our clients; and we do not use, share, sell or rent this information in any way.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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      3. Links & Cookies<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      https:\/\/swiftyclean.com.au\/<\/span>\u00a0may contain links to other sites. Swifty Clean strongly recommends that users read the privacy statements of every external site that requests information that could be personally attributed to users. This Privacy Policy applies solely to the information collected directly by Swifty Clean and Swifty Clean is not responsible for the privacy policies of, or the use or disclosure of information that may be collected by any third party websites that users might visit as a result of following links from a website administered by Swifty Clean.<\/span><\/p>

      We use Google Analytics, Google AdWords Conversion tracker, and other services that place cookies on a browser across the website. These cookies help us increase the website\u2019s effectiveness for our visitors. These cookies are set and read by third parties. We use Google and Bing Webmasters, data from Google Analytics Demographics, Interest Reporting and third party audience data to help us understand how people find and use our site. This data is used to provide better services and more relevant content to our users based on demographic and interest data.<\/span><\/p>

      We also use Remarketing with Google Analytics to advertise online including the Google Adwords tracking cookie. This means we will continue to show ads to you across the Internet, specifically on the Google Display Network (GDN). As always, we respect your privacy and are not collecting any identifiable information through the use of Google\u2019s or any other third party remarketing system. Using the Ads Settings, visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads. You can opt out of Bing ads within Bing profile settings.<\/span><\/p>

      We and our third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to:<\/span><\/p>

      • Inform, optimise, and serve ads based on your past visits to our website; and<\/span><\/li>
      • Find out how ad impressions, ad services, and your interactions with these ad impressions and ad services are related to visits to our site.<\/span><\/li><\/ul>

        You may opt out of Google\u2019s use of cookies by visiting the Ads Preferences Manager. Also, you can opt out of other third-party vendor\u2019s use of cookies by visiting the Network Advertising Initiative opt-out page. You can prevent your data from being collected by installing the Google Analytics Opt Out add-on.<\/span><\/p>

        A cookie is a small data file stored on a user\u2019s computer containing generic information about the user, but not any personally identifiable information. Swifty Clean reserves the right to use this information, such as the IP address of visitors to our site, to analyse trends and best administer usability of our websites to keep them relevant and useful. We also use a session cookie to remember a user\u2019s login to the Swifty Clean website or portal to improve usability. Swifty Clean does not share, sell or rent this information in any way subject to the exceptions outlined in this Privacy Policy.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        5. Purpose of Collection and Sensitive Information<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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        Swifty Clean<\/span>\u00a0collects information from users in order to provide a quality health and wellbeing service, and to perform related administrative and billing support. We also use data from Google Analytics Demographics, Interest Reporting and third party audience data to help us understand how people find and use our site. This data is used to provide better services and more relevant content to our users based on demographic and interest data.<\/span><\/p>

        We collect, hold, use and disclose your personal information for the following purposes connected with our business operations, which include to:<\/span><\/p>

        • verify your identity;<\/span><\/li>
        • facilitate provision of our products and services to you;<\/span><\/li>
        • address or respond to any requests from you;<\/span><\/li>
        • inform you of existing and proposed products and services which we provide;<\/span><\/li>
        • develop and improve the quality and scope of the products and services we provide, and seek your feedback;<\/span><\/li>
        • handling complaints and disputes;<\/span><\/li>
        • detecting, investigating and preventing fraud;<\/span><\/li>
        • assess the performance of the website and to improve the operation of the website;<\/span><\/li>
        • conduct business processing functions including providing personal information to our related bodies corporate, contractors, service providers or other third parties;<\/span><\/li>
        • undertake administrative activities, marketing (including direct marketing), planning, product or service development, quality control and research, including by us and our related bodies corporate, contractors or service providers;<\/span><\/li>
        • to provide your updated personal information to our related bodies corporate, contractors or service providers;<\/span><\/li>
        • update our records and keep your contact details up to date; and<\/span><\/li>
        • comply with any law, rule, regulation, lawful and binding determination, decision or direction of a regulator, or in co-operation with any governmental authority.<\/span><\/li><\/ul>

          Your personal information may be used so that we, our wholly owned subsidiaries, agents and contractors can provide you with information about our products and services (including by way of direct mail, telemarketing, email, SMS and MMS) or to request your feedback for promotional purposes. You always have the right to opt-out of receiving such information. You may exercise that right by contacting us. Refer to Section 8 below for contact information.<\/span><\/p>

          We may also use your personal information for purposes related to those described above which would reasonably be expected by you.<\/span><\/p>

          We will not use your information for purposes other than those described above unless we have your consent or as permitted by law (including for law enforcement or public health and safety reasons).<\/span><\/p>

          Swifty Clean does not collect sensitive information from users such as information relating to a person\u2019s race, religion, beliefs or sexual preferences, and any attempt by Swifty Clean or its agents to collect such information should be reported to Swifty Clean\u2019s Privacy Officer immediately (contact details appear in Section 11 below).<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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          6. Message Content & Third Party Information<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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          Swifty Clean<\/span>\u00a0also stores the content of the messages sent by all users. Swifty Clean does this in order to be able to answer your queries, troubleshoot issues and ensure compliance with your contract and relevant laws. This information is treated as strictly confidential and is not accessible by users, or by Swifty Clean staff members without the prior consent of the manager of the Swifty Clean account.<\/span><\/p>

          Furthermore, any information owned by users that is stored within Swifty Clean infrastructure, including users, customer or staff databases, is also treated as strictly confidential and is not accessible by users, or by Swifty Clean staff members without the prior consent of the administrator of the Swifty Clean account.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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          7. Use and Disclosure<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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          Swifty Clean<\/span>\u00a0treats information collected from users as strictly confidential. However, information may be disclosed to third parties in the following circumstances:<\/span><\/p>