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Swifty Clean Privacy Policy

Last updated: February 2026

Swifty Clean is committed to protecting your privacy and handling personal information in a transparent and responsible way. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website or engaging our services, you consent to the practices described in this policy.

What Personal Information We Collect

We may collect personal information that is reasonably necessary to operate our business and deliver our services, including:
  • Name
  • Company Name
  • Email Address
  • Phone Number
  • Site or service address
  • Information you provide through enquiry forms, emails, phone calls, or meetings
  • Any other information you voluntarily provide to us
We do not intentionally collect sensitive information unless it is required for a specific purpose and permitted by law.

How We Collect Personal Information

We collect personal information in a number of ways, including:
  • When you submit an enquiry via our website
  • When you contact us by phone or email
  • When you engage us to provide services
  • Through business interactions, meetings, or site communications

How We Use Your Information

We use personal information for purposes including:
  • Responding to enquiries and providing quotes
  • Delivering and managing cleaning and hygiene services
  • Communicating with clients, suppliers, and stakeholders
  • Managing contracts, compliance, and invoicing
  • Improving our services and internal operations
  • Meeting legal, regulatory, and safety obligations
We only use personal information for purposes that are reasonably related to our business activities.

Disclosure Of Personal Information

We may disclose personal information to third parties where reasonably necessary, including:
  • Employees and contractors involved in service delivery
  • Related entities within our business group
  • Service providers such as IT, payroll, or compliance systems
  • Regulatory authorities where required by law
We take reasonable steps to ensure third parties handle personal information appropriately.

Storage and Security Of Information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Information may be stored electronically or in hard copy and is protected through a combination of physical, administrative, and technical safeguards.

Accessing and Correcting Your Information

You may request access to personal information we hold about you, or request corrections if you believe the information is inaccurate, incomplete, or out of date. Requests can be made using the contact details below. We may need to verify your identity before responding.

Cookies and Website Data

Our website may use cookies or similar technologies to improve functionality and user experience. These do not typically identify individuals but may collect anonymous usage data. You can adjust your browser settings to refuse cookies if you prefer.

Overseas Disclosure

In some cases, personal information may be stored or processed using systems or service providers located outside Australia. Where this occurs, we take reasonable steps to ensure privacy protections are in place.

Changes To This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Contact Us

If you have questions, concerns, or requests relating to privacy, please contact us:

Swifty Clean
Email: admin@swiftyclean.com.au
Phone: 07 4940 3502